Cookie Policy

This Cookie Policy explains how Departure Gate Studios Ltd uses cookies, local storage and similar technologies in connection with the Departure Gate Studios website, Ascendle® and Ascendle Arena®.

Company number: 17159156
Email: privacy@departuregatestudios.com

What cookies and similar technologies are

Cookies are small files placed on a device when a website is visited. Similar technologies can include local storage, session storage, software development kits, pixels, tags, identifiers and other technologies that store or access information on a device.

These technologies can help a website or game work properly, remember choices, keep a user signed in, save game state, measure performance, support security, provide analytics, support advertising where used, or enable payment and checkout services.

How we may use cookies and similar technologies

We may use essential cookies or storage where needed to make the website, browser game, account access, security, session handling, entitlement checks or payment routes work properly.

Ascendle® and Ascendle Arena® may use local storage or similar technologies to support browser game state, settings, preferences, progress, mode selection or continuity of play.

We may use analytics or diagnostic technologies to understand how the website and games are used, identify errors, improve performance and maintain reliability.

If advertising or rewarded advertising is used, cookies or similar technologies may be used by advertising partners to show, measure, limit or improve ads.

If browser checkout is introduced, Paddle is intended to act as Merchant of Record. Paddle or related checkout services may then use cookies or similar technologies to provide checkout, receipts, fraud prevention, billing support or payment security.

Consent and choices

Some cookies and similar technologies are necessary for the website or game to work and may not be optional if the user wants to use the service.

Where consent is required for non-essential cookies or similar technologies, such as certain analytics or advertising technologies, the website should provide a suitable way for users to make or change their choices.

Users can also control cookies through their browser settings. Blocking some cookies or storage may affect sign-in, game continuity, saved preferences, checkout or other parts of the service.